Curse

fabiola · Jul 23, 2007, 10:13 PM // 22:13

I'm trying to figure out my recent online transaction. I bought the $5 bonus pack ingame. On my credit account I see the NCSOFT transaction but also a seperate transaction listed as RBS the Netherlangaus which happened within a minute of the NCSOFT transaction. I want to make sure my account wasn't compromised and that they are indeed related. Please post what you know.

Miral · Jul 23, 2007, 10:21 PM // 22:21

that would be the Royal Bank of Scottland netherlands branch, ya? perhaps some sort of international transaction fee? how much was it for, and where do you live?

makosi · Jul 23, 2007, 10:34 PM // 22:34

Royal Bank of Scotland? That would be random unless you were a customer of RBS. They're not the sort of bank to impose charges like that upon any consumer- direct or indirect.
I recommend you contact RBS and/or PlayNC to find out exactly who and what took your money.

fabiola · Jul 23, 2007, 11:43 PM // 23:43

I'm located in USA.
The charge is pending for zero.
I am not a client of RBS.
I'm concerned about my account being compromised, but it would be good to know if it is related to NCSOFT.

Miral · Jul 24, 2007, 12:47 AM // 00:47

huh thats odd... just realized i dont even have a transaction showing up from the gw store...

countesscorpula · Jul 24, 2007, 01:06 AM // 01:06

Quote:

Originally Posted by fabiola

On my credit account I see the NCSOFT transaction but also a seperate transaction listed as RBS the Netherlangaus which happened within a minute of the NCSOFT transaction. I want to make sure my account wasn't compromised and that they are indeed related. Please post what you know.

Best people to ask would be your creditor (Visa, MC, AE, or whomever it was). They should be able to explain who RBS is, and why the transaction appeared on your account. Anything anyone here says is pretty much speculation. The credit card company should have the straight poop on any and all transactions appearing on the account. Ask them, you'll be happier doing so than not doing so. At the very least, doing so will demonstrate good faith on your part in attempting to prevent credit fraud, which will help if fraud does become an issue in the future.